Support for yourCooktop

Flame is extinguished

The flame is extinguished on the gas hob after being lit.

The burner parts have shifted out of place.

Correctly assemble the burner parts.

Consult the operating instructions for further information.

The gas burner was lit using a low setting. The flame was blown out by a draught.

Use a higher setting when lighting the gas burner. Stop the draught.

The thermocouple is not getting hot enough.

Once the gas has ignited, keep holding the rotary control for another 8 seconds or so. Please push the rotary control in again slightly before releasing it.

The burner is soiled.

Clean the burner in accordance with the operating instructions.

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