Support for yourCordless Vacuum Cleaner

Roller brush blocked on deep-pile/thick carpet (Duoflex)

The roller brush becomes blocked on deep-pile and/or thick carpet (Duoflex).

The standard roller brush in the MultiFloor electrobrush is not suitable for deep-pile and/or thick carpets. Affects Duoflex HX1 up to serial number 183402033.

You can replace the standard roller brush in the electrobrush with a roller brush that is suitable for deep-pile and/or thick carpets.

  • Duoflex HX1: HX-CCT 20 roller brush (mat. no. 12 570 520)

The HX-CCT 20 roller brush can be obtained from Miele Customer Service.

Replacing the Duoflex HX1 roller brush

Insert an HX-CCT 20 roller brush instead of the roller brush fitted as standard.

Turn the arrow on the handle on the side of the electrobrush to the  symbol.

The roller brush is released.

Remove the roller brush that has been fitted as standard.

Push the HX-CCT 20 roller brush as far as it will go into the electrobrush until it is in position.

Lock the roller brush.

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